Supported Browser
How to find my browser version?
To receive the optimal experience on the Video Meet App, please ensure you are on the listed browsers below on your computer:
Desktop
- Chrome (Version 80 and above )
Download it here - Firefox (Version 75 and above )
Download it here - Edge (Version 80 and above )
Download it here - Safari (Version or 13.1.1 and above)
Download it here
iOS
- Safari (Version or 13.1.1 and above)
Android
- Chrome (version 82 and above)
- Edge (version 45 and above)
- Opera (version 58 and above)
- Samsung Browser (version 12 and above)
Note:
- for Mobile (iOS & Android), screen sharing feature is not available
- in-app browser is deprecated, do please copy the link to any browsers such as Chrome, Firefox, etc
Troubleshooting Steps
- Compatibility checker - Click here
- Ensure that you have granted permissions of your microphone and camera to the browser: - Instructions Here
- Enabling Third-Party Cookies - Click here
If you are still facing issues, even after meeting the criteria above, please email rachel@jublia.com with the Event Name and a short description on the technical issue.
Our team will get back to you at the soonest.
Related Articles:
How do I send a meeting request?
How do I accept a meeting request?